Team  SoOLEGAL
How to Register a Cyber Complaint in India
Team SoOLEGAL 6 Jun 2023

How to Register a Cyber Complaint in India

Introduction

Our daily lives are now heavily reliant on computers, the internet, data, coding, and digitization. By enhancing accessibility and convenience, they have made our lives easier. However, it has the drawback of making people more susceptible to attacks from anywhere in the world. From telecom hackers to crypto-jacking, cybercrime has evolved over time. Cybercriminals are causing havoc online and coming up with new schemes to con people.

What is Cybercrime?

Cybercrime refers to a range of criminal activities conducted through computers or the internet. It includes offenses like hacking, identity theft, fraud, cyberbullying, online harassment, phishing, malware attacks, etc.

Classifications of Cybercrime

Cybercrime refers to a wide range of activities. At one end of the spectrum are crimes involving basic invasions of personal or commercial privacy, such as attacks on the authenticity of information stored in digital depositories and the use of illegally obtained metadata to blackmail a company or individual. At this end of the spectrum, identity theft is another major crime.

Fraud, digital piracy, child pornography trafficking, counterfeiting, money laundering, and other transaction-based crimes are examples of transaction-based crimes. These are specific crimes with specific victims, but the perpetrator remains anonymous thanks to the Internet.

Another aspect of this type of crime is individuals within organizations or government agencies deliberately changing data for financial or political gain. At the other end of the spectrum, there are crimes involving attempts to disrupt the operation of the Internet itself.

These range from hacking, spam, and denial of service attacks against individual websites to cyber-terrorism—the use of the Internet to cause public disruption and even death. Cyber-terrorism is the use of the Internet by non-state actors to disrupt a country's economic and technological infrastructure.

How to Report a Cyber Crime in India?

The first step for a complainant of cybercrime is to submit a formal statement/application by lawyer or with any cybercrime unit in India. A cybercrime complaint can be made offline or online at https://cybercrime.gov.in. You can also contact the Ministry of Home Affairs' specialised cybercrime complaint line by dialing 1930 during business hours on weekdays from 9:00 am to 6:00 pm.

The cybercrime application letter must be delivered to the head of the cybercrime cell and include contact details like name, address, email, and phone.

Depending on the nature of the cybercrime, certain documents are required to file a complaint. This requirement varies by offence and serves as substantiating evidence to support a case.

If the Complainant’s city does not have a cybercrime unit, Complainant can file a report with the local police station. If they refuse to accept the complaint, contact the city's Commissioner or Judicial Magistrate.

How to File a Complaint Online:

If Complainant wants to file a cybercrime complaint online, they can do so as follows:

1. Go to https://cybercrime.gov.in and click the 'File a complaint' button.

2. After accepting the terms and conditions on the following screen, select the 'Report other cybercrime' option.

3. Choose the 'citizen login' option. After that, enter the required information.

4. Enter the OTP, fill out the captcha, and then click the submit button.

5. You will then be directed to a page with incident information. Mention the specifics of the crime as well as any supporting evidence.

6. If Complainant have any information about the alleged suspect, they need to provide it on the following page.

7. Documents Required for Filing A Description:

Ø  A written complaint detailing the entire occurrence,

Ø  A copy of the alleged criminal's mail,

Ø  The entire subject line of the suspect email,

Ø  Email hard and soft copies of the trail mail.

How to Protect Against Cybercrime:

1. Do not click on anything rashly.

2. One should not click on any app, pictures, popups, etc., and one should research any apps before installing them.

3. Parents should exercise some control over their children under the age of 15, and they should never allow them to use any mobile phones that contain your bank account information.

4. One of the most important things to remember if one does not want to be a victim is to take precautions when using social media.

5. Do not share any unwanted photos or send your photos to anyone, even if someone is pressurizing.

6. Never trust anything that is been  seen online because there are a lot of scam sites that can infect your computers, mobile devices, and other devices with viruses that can steal the personal information without any knowledge/permission.

Conclusion

In this age of digitalisation, one must be extremely cautious when dealing with any situation. If you become a victim, file a complaint right away to prevent that person from causing further disruption. The cyber crime department in India is well-developed and efficiently tracks down the troublemakers. The laws governing cybercrime are complex. So, for any further assistance or queries, contact SoOLEGAL through +91 9810929455 or via email at info@soolegal.com.

 

Frequently Asked Questions:

Q: What is cybercrime?

A: Cybercrime refers to a range of criminal activities conducted through computers or the internet. It includes offenses like hacking, identity theft, fraud, cyberbullying, online harassment, phishing, malware attacks, and more.

Q: How can I report a cybercrime in India?

A: To report a cybercrime in India, you can submit a formal complaint to the cybercrime cell  or file a complaint online (https://cybercrime.gov.in). You can also contact the specialized cybercrime complaint line by dialing 1930 during business hours on weekdays.

Q: What information should I include in my cybercrime complaint?

A: When filing a cybercrime complaint, provide accurate details such as your name, address, email, and phone number. Describe the incident clearly, including any supporting evidence like screenshots, emails, or other relevant documents.

Q: What should I do if my city doesn't have a cybercrime unit?

A: If your city doesn't have a dedicated cybercrime unit, you can file a complaint with your local police station. If they refuse to accept the complaint, you can escalate the matter by contacting the city's Commissioner or Judicial Magistrate.

Q: How can I file a cybercrime complaint online in India?

A: To file a cybercrime complaint online in India, visit the official website (https://cybercrime.gov.in) and click on the 'File a complaint' button. Follow the instructions, provide the required information, and submit details about the incident, including any evidence you have.

Q: What documents are required to file a cybercrime complaint?

A: The documents required may vary depending on the nature of the cybercrime. Generally, you may need a written complaint detailing the incident, copies of relevant emails or messages, subject lines, and any other relevant digital evidence.

Q: How can I protect myself against cybercrime?

A: To protect yourself against cybercrime, be cautious online. Avoid clicking on suspicious links or downloading unknown apps. Exercise control over children's internet usage. Use strong, unique passwords and keep your devices and software updated. Be cautious with social media sharing and avoid sharing personal or sensitive information.

Q: Are there any helpline numbers or resources available for cybercrime victims in India?

A: In India, you can contact the Ministry of Home Affairs' specialized cybercrime complaint line by dialing 1930 during business hours on weekdays. Additionally, you can seek assistance from organizations like SoOLEGAL (+91 9810929455, info@soolegal.com) for further guidance and support.

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